Order Processing:
- Products are manufactured after an order is placed.
- Lead time includes both production and shipping time.
Country | Work Time | Order Cutoff Time | Order Handling Time | Shipping Time | Shipping Fees |
United States | Monday to Friday | 9:00 AM GMT-5 Eastern Standard Time (New York) | 3-4 business days | 5-6 business days | USD5.99 |
Return Policy:
- Customers have a 30-day window after receiving an item to request a return.
- There are no additional costs for exchanges or refunds.
Order Modification and Cancellation:
- Customers have a 12-hour window after placing an order to contact customer service for modifications or cancellations.
- After 12 hours, orders are in production and can’t be changed.
Feedback:
- You encourage customers to share their feedback at [email protected].